F.A.Q.

We know that purchasing a pool cover often raises many questions. That’s why we’ve gathered here the answers to the most frequently asked questions about Coverseal, its installation, maintenance, and much more.

You’ll find them below, organized by topic or accessible through the quick search.

Practical Questions

Yes, a pressure washer can be used, provided the spray pressure is kept low and a pH-neutral cleaner is applied.

Special attention should be given to the tracks, as regular cleaning is essential to maintain proper operation and extend the lifespan of your cover.

For the housing, we recommend using a microfiber cloth to help preserve its finish and long-term durability.

Because the membrane significantly reduces algae growth and prevents debris from entering the pool, shock treatments are rarely necessary.

However, in certain situations, a shock treatment may be required. In that case, it is strongly recommanded to leave the Coverseal fully open for 24 to 48 hours to prevent high chemical concentrations from building up beneath the cover, which could potentially damage the membrane.

No. The cover is not designed to support repeated impact or excessive weight. Doing so may cause damage to the housing or mechanical components.

Any damage resulting from improper use is not covered under warranty.

Yes. On the latest  Automatic models, you can control your Coverseal directly from your smartphone, provided you remain within view of the cover for safety reasons.
The dedicated mobile app also allows you to monitor key system information, including:
– battery charge leve,
– number of opening and closing cycles,
– alarm history and system alerts.
For earlier models, an upgrade may be available to enable smartphone control. We recommend contacting your local authorized Partner for more information.
It is not necessary to walk on it to clean the membrane to clean it. A pressure washer set to low or moderate power, or a telescopic pole, is more than sufficient.
However, you may carefully walk on the membrane barefoot or wearing flat, soft-soled shoes if needed.
As a reminder, Coverseal is designed to provide protection in the event of an accidental fall, but it is not intended to be used as a play surface.
Coverseal covers do not require any special technical maintenance. However, regular cleaning of the tracks and mechanical components is strongly recommended to remove sand, dirt, leaves, branches, or other debris that could affect proper operation and the lifespan of the system.
In addition, it is important to follow the guidelines outlined in the user manual, such as maintaining the proper water level in your pool, to ensure optimal safety and long-term performance.
Regardless of the model, your Coverseal can always be opened or closed manually if needed. Even in the event of a battery failure, a manual override system is available.
The manuel override should only be used during a power or battery failure and should not be used for routine operation.
Manual Operation Instructions:
1. Remove the two side covers (one on each side of the housing).
2. On cylinder-equipped models, lift the housing on each side until you hear a click.
3. Locate the red motor cable and disconnect it.
4. Identify the manual override shaft and insert the extension provided at installation.
5. Attach the ratchet wrench to the end of the extension and set it to the desired direction.
You can now manually open or close the cover.
To restore normal operation, reverse the steps from 5 to 1.
To lower the housing, gently lift is slightly and release the internal locking levers before lowering it back into position.
Yes. For safety reasons, and in compliance with ASTM F1346 standards, the cover must remain within your direct line of sight while it is opening or closing.
This ensures the safety of anyone near the pool and allows you to immediately detect if a person, pet, or object is in the pool area, or if debris such as branches, toys, or other items are on the membrane.
Yes. The membrane is manufactured using high-performance architectural fabric that has been used for decades in large-scale construction projects, including stadiums and exhibition centers.
It is supplied by Serge Ferrari, a globally recognized leader in advanced composite materials. The membrane meets stringent international safety standards, including NF P90-308 (December 2013).
This pre-tensioned, multi-layer polymer-coated fabric is engineered to support several tons of weight and return to its original shape after deformation. It is designed to provide long-term durability, safety and peace of mind for your family.
On earlier Automatic models, the winter switch allowed you to disable the remote control receiver to help preserve batterie life during the off-season, when sunlight is reduced.
It is recommended to turn the switch to the OFF position from September 1 through May 1. If left on during this period, limited sunlight may prevent proper charging, which could cause the batteries to fully discharge and require replacement.
Note: On the latest versions of this model, this switch has been removed, as energy management has been optimized and no longer required manual adjestment.
Preparing your Coverseal for winter is simple. Just follow these steps:
– Close the cover completely.
– Maintain the proper water level as outlined in the user manual.
– Clear snow from the solar panel on Automatic model during heavy snowfall to ensure proper battery life.
– On earlier Automatic models, turn the winter switch to OFF to help preserve battery life.
Because the membrane blocks sunlight, algae growth is significantly reduced, helping keep the water cleaner over the winter months. In most cases, only minimal filtration is required, running your system just a few hours per day is typically sufficient.

Catalogue ouvert présentant des piscines couvertes dans des jardins verdoyants, avec une couverture de piscine grise affichant le logo Coverseal.

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